Cookie Policy

1.What are cookies?

A cookie is a small text file that a website places on your computer, smartphone, tablet, or other device when you visit. Cookies are widely used to make websites work more efficiently, improve user experience, and provide information to the website owners.

Cookies serve various functions. They can remember your preferences, help you navigate between pages efficiently, keep you logged in, and analyse how well a website is performing. Cookies may be set by the website you are visiting (first-party cookies) or by other websites that provide services or functionality on the page you are viewing (third-party cookies).

There are two main categories of cookies based on their lifespan:

• Session cookies: These are temporary cookies that expire and are automatically deleted when you close your browser. They are used to maintain your session as you navigate through the website.
• Persistent cookies: These cookies remain on your device for a set period of time (ranging from minutes to years) or until you manually delete them. They are used to remember your preferences or actions across multiple visits.

Cookies do not typically contain personally identifiable information. However, some cookies may be associated with other data that could identify you, which is covered by our privacy policy.

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2.How we use cookies

Motadvisor uses cookies for the following purposes:

• To ensure the website functions correctly: Some cookies are essential for the basic operation of our site, such as maintaining your session state and processing your MOT check requests securely.
• To remember your preferences: We use cookies to remember choices you make, such as whether you have dismissed a notification banner or accepted our cookie notice. This prevents you from seeing the same messages repeatedly.
• To understand website usage: We use privacy-focused analytics to gather anonymous, aggregated data about how visitors interact with our website. This helps us identify which pages are most useful and where improvements can be made.
• To maintain security: Certain cookies help us detect and prevent malicious activity, such as automated bots, brute-force attempts, and other security threats.

We do not use cookies for the following purposes:

• Advertising or marketing targeting
• Behavioural profiling or tracking across other websites
• Sharing personal data with advertising networks or data brokers
• Social media tracking or embedded "Like" buttons that send data to third parties

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3.Types of cookies we use

The cookies used on the Motadvisor website fall into the following categories as defined by the International Chamber of Commerce (ICC) UK Cookie Guide:

Strictly necessary cookies

These cookies are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work if you do so. These cookies do not store any personally identifiable information.

Performance and analytics cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and see how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous. We use a privacy-focused analytics solution that respects user privacy and does not track individuals across the web.

Functional cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Security cookies

These cookies help us identify and prevent security risks. They are used to authenticate users, protect user data, and prevent fraudulent use of login credentials or the MOT checking service.

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4.Detailed cookie list

Below is a detailed breakdown of each cookie that may be set by the Motadvisor website, including its name, purpose, category, and how long it remains on your device.

This list was last updated on 26 May 2026. We review our cookie inventory regularly and will update this section if any changes are made.

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5.Third-party cookies

While we strive to minimise the use of third-party cookies, some services that we rely on to operate the website may set their own cookies. Currently, the only third-party cookies that may be set during your visit relate to our content delivery network (CDN), which is essential for delivering the website efficiently and securely.

We do not use any of the following third-party services that commonly set cookies:

• Google Analytics, Google Tag Manager, or any Google services
• Facebook Pixel, Twitter analytics, or any social media trackers
• Advertising networks, demand-side platforms, or data management platforms
• Embedded video players (such as YouTube or Vimeo) that track viewing behaviour
• Live chat widgets or customer support platforms that profile visitors

If we introduce any new third-party services that require cookies in the future, we will update this policy, add them to the cookie list, and, where required by law, seek your consent before those cookies are placed on your device.

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6.Managing your cookie preferences

You have the right to decide whether to accept or reject cookies. When you first visit our website, you will see a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category.

You can change your cookie preferences at any time by clicking the button below or by adjusting your browser settings. Here is how to manage cookies in the most common browsers:

• Google Chrome: Go to Settings → Privacy and security → Cookies and other site data. You can block all cookies, block third-party cookies, or clear existing cookies.
• Mozilla Firefox: Go to Options → Privacy & Security → Cookies and Site Data. You can choose standard, strict, or custom tracking protection levels.
• Apple Safari: Go to Preferences → Privacy. You can block all cookies, manage website data, and enable Intelligent Tracking Prevention.
• Microsoft Edge: Go to Settings → Site permissions → Cookies and site data. You can block cookies, manage exceptions, and clear browsing data.
• Mobile browsers (iOS/Android): Check the settings or options menu of your mobile browser. Most mobile browsers offer similar cookie management options.

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7.Consequences of disabling cookies

If you choose to disable cookies entirely through your browser settings, you should be aware of the following potential consequences:

• Strictly necessary cookies disabled: If you block all cookies, the core MOT history checking functionality may not work correctly. You may be unable to submit vehicle registration numbers or view results. Session management and security protections may also be compromised.
• Functional cookies disabled: Preference-based features, such as the cookie consent dismissal, recent check history, and other convenience features, will not be available. You may see the cookie banner on every page visit.
• Performance cookies disabled: We will be unable to gather anonymous usage data to improve the website. This does not affect your ability to use the service, but it limits our capacity to identify and fix issues.

We recommend that you allow at least strictly necessary cookies to ensure the website functions as intended. You can block functional and performance cookies without impacting the core MOT checking service.

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8.Changes to this cookie policy

We may update this cookie policy from time to time to reflect changes in our use of cookies, operational practices, or legal and regulatory requirements. The "Last updated" date at the top of this page will be revised whenever changes are made.

If we make material changes to how we use cookies—for example, by introducing a new category of cookies or a new third-party service—we will notify you through a prominent notice on the website or by displaying the cookie consent banner again. We encourage you to review this policy periodically to stay informed about our cookie practices.

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9.Contact information

If you have any questions, concerns, or requests regarding this cookie policy or how we use cookies on the Motadvisor website, please contact us:

• Email: contact@motadvisor.co.uk
• Contact form: Visit our contact us page
• Postal address: Data Protection Officer, Motadvisor Limited, 85 Fleet Street, London, EC4Y 1AE, United Kingdom

We aim to respond to all cookie-related enquiries within two working days.

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